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Online Customer Service Script

PHP Live Support Chat Script is an excellent knowledge sharing Customer Service Script that acts an intermediate between the client and company. Now-a-days without clear and detailed information, customer is not interested to deliver their product. Everyone agrees company and corporate seeking for clients but clients were seeking for satisfaction and both have some similarity that expressed in different way. Our PHP Customer Support & Helpdesk Script always used to connect the corporate and client which distribute information with our brilliant partition of category and sub category which also subsists of article attachment with the article feedback. We have make your search as more comfortable by establishing a live search which results in the detailed documentation with the maximum relevant depict content that ordering with review viewer. We have extra-ordinary admin panel with powerful CMS module depend on your segregation you can list all the FAQ, news, articles and forums. So customer communicates with you to gain some information and also they can read your article and latest post without any trouble.


our php Live Support / Help script having greatest features of responsive design, SEO optimization, multi-language support, multi-currency support, social media integration, news management and post management. As an admin you can co-ordinate all the activities of the users and you can also customize overall setup as per your own idea because we were providing the fully open source code which is completely modifiable also we were contributing warranty for decade and 6 months free upgrade of source code. We were always abaft you with our technical support team for 24x7


User View

Home:

• User can search for the articles. • User can redirect to the knowledge base, forums, news from home page itself. • User can prospect the popular articles, most helpful articles and popular forum topics.

Search:

• User can search for the knowledge base via search option by keyword. • User can view the likes, comments, views count on the search result. • User can prospect the brief description of the selected category. • User can view the relevant articles and author details. • User can comment on the article. • User can update their reviews.

Knowledge base:

• User can view some categorization. • User can view the recent article and author details. • User can select a particular post. • User can prospect the comments. • User can post a comment.

News:

• User can view the recent post details. • User can prospect the news details by category. • User can view the recent post details. • User can view the comment. • User can post the comment.

CMS page:

• About us. • Contact us. • Social media connection.

Admin view

Log in:

• Admin can log in with valid username and password. • Forms are validated with Jquery. • Admin have the special option of forget password. • Password can be recovered by the appropriate mail id.

Dashboard:

• Admin can stretch the recent activities and commerce status. • Admin can view page at glance. • Admin can take quick notes by using quick draft. • Admin can prospect the updating details. • SEO posts overview can be guided by an admin.

Posts:

• Admin can supervise all post details. • Admin can filter the post by date and category. • Admin can add new post. • Admin can search for a particular post via search box. • Admin can categorize the post details. • Admin can tag for a post details.

Pages:

• Admin can supervise all pages. • Admin can filter the page details by dates. • Admin can search for a particular page details using search option. • Admin can add or modify the page.

Comments:

• Admin can supervise all comments. • Admin can filter the comment by comment types. • Admin can search for a particular comment using search option. • Admin can add or modify the comment details.

Knowledge base:

• Admin can prospect all article details. • Admin can manage all article details. • Admin can filter the article details via date. • Admin can search for an article details from the search box. • Admin can categorize the article details. • Admin can manage the article tag details. • Admin can rearrange the article order. • Admin can rearrange the category order. • Admin can customize the general setting details. • Admin can vary the archive settings. • Admin can vary the article option. • Admin can manage the search option. • Admin can guide for the slug option. • Admin can customize the style settings. • Admin can manage the article feedback. • Admin can guide the transfer details.

Contact:

• Admin can manage the user’s contact details. • Admin can add a new user’s contact. • Admin can integrate with other services.

Forums:

• Admin can manage the forum details. • Admin can filter the forum details via date. • Admin can search for forum details via search box. • Admin can add a new forum detail.

Topics:

• Admin can manage all topics. • Admin can filter the topics by dates and forum detail. • Admin can search for a topic via search box. • Admin can add a new topic. • Admin can manage the topic tag details.

Replies:

• Admin can manage the reply details. • Admin can filter the reply details via date and forum detail. • Admin can add a new reply detail.

Appearance:

• Admin can customize the theme settings. • Admin can manage the widgets and menus. • Admin can manage the general, header and footer setting. • Admin can manage the tour page settings like sidebars, display style. • Admin can manage FAQ and blog pages. • Admin can manage the social network sharing details. • Admin can manage the import or export options. • Admin can manage the template settings. • Admin can manage the plug-in.

Users:

• Admin can supervise all users’ details. • Admin can change the role of the user. • Admin can search for a particular user’s details using search option. • Admin can add or modify the user’s profile. • Admin can manage the users’ profile.

Tools:

• Admin can regenerate thumbnails for all products. • Admin can manage import and export details.

General settings:

Admin can manage

• Site title • Site address • E-Mail address • Time zone • Date and time format • Site language • Payment gateway • Admin manage social network login setting. • Admin manage visual composer general settings.